Position Title: Food Hub Driver
Supervisor: Food Hub Operations Manager
Employee Status: Full or Part-Time, Non-exempt, Hourly
We are an equal opportunity workplace and will not discriminate on the basis of disability or other legally protected categories. If an employee has a disability that makes it difficult to perform their job duties, they are encouraged to notify us to discuss reasonable accommodations.
Position Summary
The Food Hub Driver (FHD) is the public face of a community-oriented food distribution network, responsible for ensuring the safe, timely, undamaged pickup and delivery of all Food Hub products. All FHDs must be comfortable on the road for extended hours, and have consistently exceptional organizational skills, record-keeping skills, and attention to detail while providing top notch customer service
Core Competencies
- Technical Expertise: Familiarity and confidence driving large vehicles, box delivery trucks, or other comparably-sized vehicles.
- Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.
- Attention to Detail: The ability to carefully check paperwork for accurate deliveries and pickups.
- Balancing Team and Individual Needs: Ability to work cohesively within a team environment while independently managing one’s own duties and responsibilities.
- Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
- Flexibility: Openness to different and new ways of doing things, willingness to modify one’s preferred way of doing things.
Primary Duties and Responsibilities
Food Hub Deliveries
- Ensure safe, timely, and undamaged pickup and delivery of all Food Hub products in vehicles as large as a 24-foot reefer box truck.
- Maintain cheerful, positive, and professional customer service while on route.
- Inspect and verify the contents and quality of all Food Hub products during pickup.
- Identify and evaluate food safety risks using Safe Food Handling training (training provided by Food Connects)
- Quickly communicate issues to the Food Hub Operations Manager.
- Maintain detailed records and paperwork as needed for regulatory compliance.
Food Hub Fleet & Facilities Maintenance
- Monitor the condition of all truck and refrigeration components.
- Report issues to the Food Hub Operations Manager and Fleet & Facilities Manager.
- Perform daily food safety and sanitation-related route and vehicle tasks.
- Complete required daily food safety and sanitation records.
Additional Responsibilities
- Provide partners with excellent customer service.
- Maintain detailed records for all work activities.
- Attend regular check-ins with the Food Hub Operations Manager and provide proactive and constructive feedback to aid in continuous improvement.
- Participate in annual self-review.
- Conduct peer reviews of other staff members as requested
- Assist with training Food Hub staff as well as other duties as needed.
Working Conditions & Physical Demands
Food Connects will make reasonable accommodations to enable individuals to perform the essential functions of their work to the degree we are able to do so.
Work Conditions:
- The position is based in the Food Connects Food Hub facility in Brattleboro, VT.
- We are open to both full-time and part-time applicants.
- Full-time position with 32 - 40 hours per week expected
- Part-time position <32 hours per week could be considered for the right applicant.
- In general, the position is expected to work regular weekday routes Monday-Friday, within 7:00 am - 8:00 pm. Most of our routes are finished by 5:00pm but there is potential for some to run later in the day (with later start times)
- The ideal candidate would work 4 or 5 days per week within that time frame.
- Evenings may be required but will have plenty of lead time for planning.
- Monday federal holidays may require at least part-time work. Adequate advance notice will be provided. See Employee Handbook for full policy.
Physical Demands:
- Ability and willingness to drive delivery vans and trucks.
- Ability to drive continuously for a full workday, which includes loading and unloading product for delivering and climbing in and out of delivery vehicles.
- Ability to work and drive in variant weather conditions.
- Ability to repeatedly lift and move products (up to 50 lbs).
- Ability to operate pallet jacks and lift trucks in the warehouse.
Qualifications
Required Qualifications
- 1 or more years experience driving box delivery trucks / straight trucks or other comparably-sized vehicles. Note that our trucks DO NOT require a CDL.
- Driving record free of serious infractions in the last three years.
- Applicants must be at least 21 years old (legal requirement for operating DOT-registered vehicles).
- Strong communication skills, both written and verbal.
- Excellent customer service skills.
- Strong organizational skills and natural proclivity for keeping detailed records.
- Reliable transportation for getting to headquarters in Brattleboro, VT.
- Reliable cell phone.
Preferred Qualifications
- Experience in logistics and/or food distribution.
- General knowledge of veggies, fruits, or other locally-produced items.
- Familiarity with the geographical area of delivery services.
- Some mechanical knowledge/familiarity with diesel trucks.
Compensation/Benefits
- Beginning at $21.00 hourly. Negotiable depending on experience.
- Pay Differential: driving shifts exceeding 8 hours in a day receive an additional $2.50 per hour for all hours worked beyond 8.
- This position has the following benefits after a 90-day introductory period:
- Paid time off and Sick time off.
- Access to vision and dental insurance
- 15% employee discount on food purchases.
- 2% retirement contribution
- (For employees working 20 hours per week or more) No cost short-term disability insurance
- (For employees working 20 hours per week or more) No cost life insurance
- (For employees working 32 hours per week or more) up to $3,000/year Health & Wellness Stipend.